The Big Scoop

Stepping into The Big Scoop is like finding a beloved neighborhood spot where time slows just enough to savor simple joys. Nestled in the heart of Henrico’s Towne Center, this lively corner ice cream shop and pizza joint hums with a relaxed energy—part casual hangout, part sweet escape. The pace is easygoing, welcoming families and friends seeking both a comforting bite and a playful treat all under one roof.

There’s something inherently warm about the bright, inviting space filled with the chatter of friendly staff and the delighted smiles of customers discovering curious and classic flavors. The buzz here comes from more than just a line at the counter; it’s in the little moments—the patient attention given to recommendations, the eager anticipation as cones and sundaes take shape, and the snap of freshly cooked waffle fries or the satisfying cradle of a deep dish slice handed over with care.

Food at The Big Scoop feels thoughtfully casual, hitting that sweet spot between indulgent and familiar. The menu invites you to linger over crispy, golden bites like mac & cheese nuggets or cheese curds that pair effortlessly with inventive soft serve creations layered with vibrant Italian ice or creamy twists. Those seeking a more savory orbit can find comfort in hearty burgers and crispy chicken sandwiches, perfect companions to share while swapping stories and laughter over a sundae.

This is a place shaped as much by its joyful food as by the people who make it—friendly faces behind the counter who clearly enjoy the simple pleasure of making someone’s day a little brighter. For regulars and newcomers alike, the experience is quietly memorable, a blend of sweet flavors and human warmth that invites you back again and again.